Google Workspace
The Google Workspace integration demonstrates how identity, access, and collaboration artifacts (users, groups, Drive files, and calendars) can be automated from upstream systems. This page outlines common provisioning patterns and operational troubleshooting considerations.
What Google Workspace is typically used for
Google Workspace often acts as the collaboration layer for a company’s day-to-day work: email, groups, file sharing, and calendars. In workflow automation, it’s commonly used for provisioning users, managing group membership, and creating or organizing shared Drive content tied to onboarding and project lifecycles.
User provisioning
Create new users and assign basic settings when HR or IT triggers onboarding.
Group access management
Maintain group membership so the right people have the right access at the right time.
Shared Drive organization
Standardize folder structures and sharing rules for teams, clients, or projects.
Typical workflow patterns
HRIS → Workspace
Create users, set org units, and add group memberships for new hires.
Workspace → Ticketing / Audits
Log membership or sharing changes for access reviews and compliance workflows.
Workspace → Onboarding assets
Generate shared folders, templates, or calendar events to standardize day-one setup.
Troubleshooting tips
- Confirm the connected admin account has the required directory and group permissions.
- Verify org unit paths and group email addresses are correct (small typos can block provisioning).
- Check sharing policies if Drive folder creation succeeds but sharing updates fail.
- Review audit logs for “insufficient permissions” or policy-based restrictions.