← Back to resources

Nova AI Assistant

Nova is SyncToScale’s embedded AI assistant, available through a conversational interface and designed to support teams operating automated workflows.

Nova as a Conversational Chatbot

Nova is accessed through a chat-style interface embedded directly within the SyncToScale platform. Users can ask questions and receive guidance without leaving their workflow.

  • Embedded chat interface within the platform
  • Understands natural language questions
  • Provides real-time, contextual explanations
  • Acts as a first point of reference during setup
Nova uses a conversational interface, but it is not a general-purpose chatbot. Responses are grounded in platform-specific context.

Example questions you can ask Nova

“Why didn’t this workflow run?”
“What does this trigger do?”
“Is this mapping valid?”
“Why is this step failing?”
“What data is sent to Slack here?”

Nova as an Operational Assistant

Beyond conversation, Nova functions as an intelligent assistance layer that helps teams understand system behavior and make informed decisions.

Workflow Guidance

Explains triggers, actions, and flow logic in clear language.

Error Interpretation

Translates technical errors into actionable explanations.

Mapping Suggestions

Suggests field alignments across connected systems.

Operational Context

Helps teams reason through logs, retries, and failures.

Safety & Boundaries