Security

Platform security overview

SyncToScale follows established SaaS security patterns to protect customer data, integrations, and workflow execution. Controls are applied across application logic, infrastructure boundaries, and operational practices.

Because workflow automation often connects sensitive systems, the platform is designed to minimize data exposure, scope access tightly, and make operational behavior observable.

Data protection

• All data is encrypted in transit using TLS 1.2 or higher.
• Sensitive credentials are stored using encrypted secrets management.
• Workflow payloads are processed ephemerally and not retained longer than necessary.
• Customer data is logically isolated by project and environment.
• Logs are structured to avoid exposing secrets or high-risk fields.

Authentication & access control

• API access is protected using project-scoped tokens.
• Role-based access controls determine who can view, edit, or execute workflows.
• Token rotation and revocation are supported to reduce credential risk.
• Separate credentials per environment (dev, staging, production) are recommended.

For higher-assurance environments, teams are encouraged to enforce MFA for administrative access and regularly review user permissions.

Integration security

• OAuth is used where supported by third-party providers.
• Integration scopes are limited to the minimum required permissions.
• Dedicated service accounts are recommended for production integrations.
• Connection health and authorization status are continuously monitored.

Webhook-based integrations should validate signatures or shared secrets and use idempotency controls to safely handle retries.

Monitoring & auditing

• Workflow executions are logged for traceability and debugging.
• Error events and abnormal execution patterns are surfaced for review.
• Administrative actions and configuration changes are auditable.

Incident response & recovery

Security incidents are treated as operational events with clear ownership, containment steps, and follow-up.

• Revoke affected tokens or integration connections.
• Pause workflows producing unsafe side effects.
• Validate mappings and permissions before re-enabling execution.
• Document root cause and remediation steps for future prevention.

Compliance & shared responsibility

SyncToScale is built to support common vendor security reviews and internal audits. While specific certifications depend on organizational context, the platform aligns with typical SaaS control areas.

• SyncToScale: platform security controls, logging, token scoping.
• Customer: workflow logic, integration permissions, data minimization.
• Shared: access reviews, monitoring, and incident procedures.