Webhooks
The Webhooks integration shows how event-based HTTP callbacks can be used to connect systems that don’t have native connectors. This page outlines common patterns for receiving, validating, and acting on real-time events.
What webhooks are typically used for
Webhooks are commonly used to receive near–real-time notifications when something happens in an external system. Instead of polling APIs, workflows react immediately when an event is emitted.
Event ingestion
Receive create, update, or delete events from external platforms.
Custom integrations
Connect tools without native integrations using standardized payloads.
Real-time automation
Trigger workflows instantly instead of relying on scheduled syncs.
Typical workflow patterns
External app → Webhook
Receive event payloads when records change in third-party systems.
Webhook → Validation & routing
Verify signatures, normalize payloads, and route events to workflows.
Webhook → Internal systems
Fan out events to CRM, task management, notifications, or data stores.
Troubleshooting tips
- Confirm the webhook endpoint URL is publicly reachable.
- Verify signature or secret validation logic if events are rejected.
- Check payload schemas and required fields before processing.
- Review retry behavior and idempotency handling for duplicate events.